Winning and retaining new customers is essential for all businesses and we can help.

Email marketing 'provides consistent return on investment'. Effective email campaigns can outperform other advertising channels. Direct marketing Association article Jan 2010 and 75% of marketers questionned rated email marketing as excellent or good for a return on investment. EConsultancy report 2010

• Keep in touch easily
• Promote yourself
• Measure the interest

The 3 key stages to an effective email communication are:

• The contact database
• Getting it delivered
• Conversion to sales

InTouch is a combined database and email communications tool that delivers these stages.

But InTouch is much more than just an email marketing tool that allows you to create sales messages or communicate via email newsletters.

InTouch CRM is a simple to use but highly powerful customer database and communications tool which allows any individual, organization or business to store details of their customers and then communicate to them via email or SMS.

InTouch allows you to combine your contact database, email communication tool for newsletters etc and your sales information. 

We believe that InTouch is a great way to help you keep in communication with your customers and network of contacts, whilst also recording each interaction in your customer database.

InTouch securely saves and stores all of your contact data in an easy access database, available 24*7, 365 days a year.

• We provide an unlimited number of contact records
• It is simple, safe and secure to use
• The navigation is user friendly and quick to learn
• There is no software to install
• You can use InTouch wherever there is an internet connection

The contact database allows you to easily create groups of contacts, so if required you can communicate with a specific target group rather than to everyone.

You can integrate your contact lists with powerful email and SMS marketing tools that we provide.

InTouch provides powerful email marketing with full post campaign reporting. There are many reasons for using Email Marketing to communicate with your customers.

Two very great advantages are that Email Marketing is extremely cost effective with a higher return on investment, plus, it is much more environmentally friendly when compared to other, more traditional methods.

With InTouch, you can create great looking emails in minutes:

• You can customise our templates or upload your own html version
• Our templates feature 4 customisable layouts and 10 different colour schemes
• Before sending an email you can use our Campaign Preview tool to see what your campaign looks like

InTouch will also provide powerful post-campaign reporting to find out how successful your campaign has been: for example:

• How many users opened your email?
• Find out how many users clicked on which links
• Who used the automatic removal tool to unsubscribe from future contact
• Provide Google Analytics and provide a return on investment calculation

InTouch also enables you to join the rapidly growing market of SMS Communications providing instant communication at a price you can afford.

• Communicate with your customers instantly, even when they are away from their PC
• Simple and affordable
• InTouch will help you create professional SMS campaigns that meet all the legal requirements

As this is an integrated tool, InTouch will record all your contact activity:

• You can Record Meetings, Calls and Appointments
• It will help you Build customer intelligence and knowledge
• You have the option to also Store important conversations and discussions
• You can easily share information with other colleagues with a multi user option

InTouch offers a calendar facility to help you organise your workflow. Never miss a meeting again!You can add diary notes to receive notifications on upcoming events.

How about sales automation? Are you losing business by not recording potential customer leads? InTouch enables you to add your Leads & Sales to create an online sales automation tool:

• You can record details of customer leads
• Run a report on who hasn’t done business with you recently and communicate to get them back
• Review changes and updates made by sales teams to track their progress
• Track your sales more eff­ectively
• Monitor your leads and know much more than just how many you have
• Identify incomplete or stagnant leads and get them moving again
• Find out which avenues of communication are bringing in the most business for you

Hopefully this has given you an overview of how CRM InTouch can help you.For more information or to arrange a demonstration of the product, then please contact us.